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I-2424 - Infrastructure Intern


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Company

Hilcorp Energy Company

Description

Provides technical support to assist the Information Technology Department in the delivery of various IT services for all company employees.Responsibilities:* Responsible for diagnosing and resolving unique, nonrecurring problems associated with application software and operating systems; determine the source of problems and classify their level, priority and nature.* Configure, deploy, maintain, troubleshoot and support computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment.* Install and support PC, laptop, tablet and mobile hardware and software, as instructed.* Create alternative methods of completing tasks, correcting user errors and system inconsistencies to improve the desktop team function.* Participate in hardware and software reviews and recommend purchases.* Maintain inventory of installed software, manage software licensing and create policies and procedures for upgrades.* Performs other IT projects as assigned.* Adheres to the company's values - integrity, ownership, urgency, alignment and innovation.* Supports company vision and mission.* Adheres to established work schedule, attendance standards and is punctual to work and meetings.* Other duties as assigned by management.* Maintains employee confidence and protects company assets, including intellectual property, by keeping information confidential.* Maintains technical knowledge by attending educational workshops and reviewing professional publications, establishing personal networks, and participating in professional associations.* Contributes to team effort by accomplishing related results, as needed.* The ability to work with all levels of employees and communicate expectations clearly, follow through on commitments.* Explain and document technical issues, solutions and user instructions in clear and concise terms.* Detail orientedQualifications* Ability to establish and maintain effective working relationships with employees, supervisors, other departments, officials, and the public.* Ability to complete multiple, diverse tasks of differing priorities without close supervision.* Excellent written and verbal communication skills.* Outstanding organizational skills.* Proficiency in the use and application of the following software:* Required: Microsoft Office Excel, Word, Outlook, and PowerPoint.Education* Required: Sophomore or Junior pursuing a Bachelor's Degree from an accredited four-year university or college with a degree in computer science, information systems, or a closely related field.
Associated topics: equipment, maintain, maintenance, network, satcom, satellite, system engineer, system specialist, system technician, technician
Posted Date
04/30/2024

Listing ID
79683031
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