Store Operations Intern

Company

Helzberg

Description

At Helzberg Diamonds the Store Operations Intern is responsible for completing a series of projects to learn various retail store functions while completing the duties of a sales associate. The intern may be hired for this store or others within the surrounding area and may spend time in multiple stores throughout the approximate 4 month internship program.

Internship duties to include:
Management training on recruiting, interviewing, training and performance management.
Learn workforce management tool to assist in effectively creating schedules to optimize labor usage to meet business demands.
Financial analysis work on sales and performance goal setting.
Participate in operational reviews to identify high risk areas.
Implement visual planograms.
Assess various components of competitor marketing practices.
Assess and recommend local marketing opportunities.
Sales duties to include:
Ability to generate sales to exceed personal sales goals.
Provide features and benefits of extended warranties to increase sales.
Create business through various methods of clienteling.
Provide a compelling sales presentation based on our sales training.
Ability to work as a team in a sales presentation to overcome customers objections and close additional sales.
Demonstrate outstanding customer service to each and every Helzberg Diamonds' guest.
Participate in all areas of store's operation including merchandising, displays, and maintenance.
The ideal candidate will possess:
High school diploma or equivalent and currently enrolled in college.
One to three years of jewelry retail experience preferred but not required.
Highly motivated, self-starter, who can work independently.
Superior communication skills.
Flexibility to work with a variety of personalities.
Must be able to work a flexible work schedule including evenings, weekends, and holidays.
Associated topics: administrative assistant, administrative support, assistant, executive development, internship, operational support, retail associate, store associate, support, support specialist