Client Relations Specialist- ENTRY LEVEL

Company

Burnett Specialists

Description

Functional Responsibilities of the Client Relations Specialist: Reaching out to existing customers and assisting them with using our software. Solve problems and investigate a wide variety of issues or requests. This includes gathering additional information, setting expectations and working with internal and external support teams to fulfill the request Use CRM software to route, maintain and track outstanding service requests and provide detailed documentation regarding status to all parties involved Provide consistent client contact and feedback Escalating client concerns or issues to supervisor Monitoring and reporting on account trends Requirements for the Client Relations Specialist : Bachelors degreepreferred 1-3years of professional experience Burnett Specialists is a privately-held, employee-owned, Houston-based recruiting, temporary staffing, and headhunting company with offices in Houston, The Woodlands, Austin, El Paso, San Antonio, and Dallas, where we operate as Choice Specialists. Nationally certified as a woman-owned business, we are widely respected as a diversity vendor. We offer our employers and clients the convenience of utilizing one localized source for all their recruitment needs from temporary staffing employees to direct-hire salaried professionals. We have dedicated recruiting teams that focus specifically on unique skill specializations including: accounting, administrative / clerical, convention support, engineering, healthcare, HR, IT, legal, light industrial, management / professional, manufacturing, medical admin, mortgage / banking / credit union, sales / marketing, supply chain, customer service / call center, and corporate training. by Jobble