Entry Level Customer Service Assistant

Company

Marketing Max Retail

Description

About us:We apply our innovation and strategic thinking to align our clients' corporate and business strategies - all with ease.A Customer Service Representative, is responsible for engaging with customers on behalf of their company. Their duties include answering phone calls or emails from customers to answer questions, participating in meetings with the customer service team to discover new communication tactics and maintaining expert knowledge about company products or services to best help customers.Responsibilities:Listening to customers' concerns and handling complaints and returnsGiving detailed explanations of services or productsWorking with a sales team to create better methods to address customer complaintsReviewing customer accounts and transactions while resolving issuesReceiving orders, calculating charges and processing paymentsMonitoring customer satisfaction levels.Schedule:Monday to FridaySalary:$900 - $1200 per weekHigh school diploma, general education degree or equivalent.Ability to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support.Benefits:Disability InsuranceEmployee Assistance ProgramFlexible Schedule
Associated topics: call center, call center specialist, client service, customer care representative, customer service specialist, intern, internship, service, technical assistant, telephone service representative