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Computer Repair Technician (Entry Level)

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CSAT Solutions


CSAT Solutions has always emphasized that outstanding people are the key to our success. We know that outstanding candidates are looking for challenging career opportunities. If you are a highly motivated individual with an entrepreneurial spirit, CSAT Solutions may have a career for you. We invite you to explore the current opportunities available at CSAT Solutions.We are now urgently hiring candidates to fill the role of Computer Repair Technician I immediately. This position will require the candidate to know computer components.Role and Responsibilities:Reviews customers complaint to determine details of equipment problemsDisassembles machines to examine parts for wear or defects, using hand or power tools and measuring devicesConducts diagnosis of problems according to a customer complaintAdvises customer call center concerning equipment operation, maintenance, or requests approval for advanced repairMay communicate with or performs rework to ensure successful and efficient repair of unitsRepairs laptop or desktop units according to requirements, using hand or power tools and measuring devicesReassembles machines after making repairs or replacing partsAnalyzes equipment performance assess equipment functioningCleans or adjusts mechanical parts to maintain machines' operating efficiency and to prevent breakdowns or repeat return for repairInspects units for cosmetic defects and reports findings in travelerCompletes repair ticket (traveler)Installs and configures new equipment, including operating software or peripheral equipment as requiredReads and researches specifications, such as blueprints, charts, or schematics, to determine machine settings or adjustmentsMaintains repair parts inventories and places order for any additional parts needed for repairsReinstalls software programs or adjust settings on existing software to fix machine malfunctionsCompares findings with the customer's reported problem and advises customer call center of failures foundRuns necessary tests (MRI and e-test)Learns and uses new processes and procedures for the WUR repair lineOther duties as assigned by supervisor and managerEducation, Training, and Skills:High School Diploma or Equivalent1 year of experience assembling /disassembling, testing, troubleshooting, and repairing computersExperience using hand power tools requiredMust be able to speak, read and write EnglishAdvanced knowledge of computer hardwareWork with close supervisionThis role operates in a warehouse environment. Computer Repair Technicians are required to: Frequently stand, walk, sit and twist. Occasionally stoop, crouch, or crawl in a safe and efficient manner. Push and pull up to 10lbs. Frequently lift or carry up to 20lbs. Use of small hand tools.CSAT Solutions LP is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or another legally protected status
Associated topics: calibrate, field service, machine maintenance, machine repair, maintenance technician, malfunction, mechanical, millwright, troubleshoot, upgrade
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