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Inside Sales Support - Entry Level

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US Cabinet Depot


Inside Sales Support - Entry Level

Company Information: A cabinet distribution company, specializing in stock availability, industry leading ship times, automated ordering systems, and superior customer service.

Benefits: Heath, dental and vision insurance, STD, LTD, life insurance, performance bonuses and inner company growth possibilities available after 90 days. 401K contributions available after 1 year.

Job Purpose: Support company sales team by researching, developing, tracking and following up with sales leads, new customer activations and assigned customers.


  • Develop new customer leads for assigned area
  • Process new sales leads for company
  • Follow up with inactive customers
  • Provide detailed product information to potential customers
  • Manage the correspondence between the sales team and dealers
  • Monitor customer accounts
  • Provide data and reports to help the sales team
  • Monitor orders to capture and analyze trends
  • Professionally handle telephone calls to reach out to customers and verify account information
  • Advise on company information, deals, promotions, warranties or terms of sale
  • Compile reports on overall customer satisfaction
  • Research including but not limited to competitors within the industry, specific market research, new products, etc.
  • In person visits and virtual communication with customers expected

Skills/Qualifications: Microsoft Office Skills, Data Entry Skills, Reporting Skills, General CRM Knowledge, Administrative Writing Skills, Understanding the Customer, Problem Solving Initiative, Self-Development & Self-Starting Attitude, Attention to Detail, Professionalism, Teamwork.

Education: Some college work preferred. Previous cabinet, furniture, or similar industry experience preferred.

Required experience: Cabinet or related industry experience preferred, Microsoft Office, Sales, Customer Service: 1 year

Job Type: Full-time

Associated topics: club, dealer, disney, inbound, insurance agent, outbound, phone, sales representative, telemarketer, telephone
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