Customer Service Coordinator - Entry Level

Company

Total Quality Logistics

Description

Customer Service Coordinator - Entry LevelAbout the role: As a Customer Service Coordinator for TQL, you will be the go-to support for a dedicated Sales Representative. You will play a critical role in overseeing administrative duties, organizing the account and maintaining a high level of customer service to continuously exceed our customers expectations.What s in it for you:+ $1,000 annual bonus potential+ Up to $5,000/yr in tuition reimbursement+ Advancement opportunities with structured career paths and mentoring sessions+ Work hard, play hard Voted a 2019 and 2020Fortune 100 Best Companies to Work ForWhat you ll be doing:+ Provide support to a dedicated Sales Representative+ Schedule appointments and provide updates on shipments + Assist with billing and payment responsibilities as needed+ Input and process accurate shipment data in our state-of-the-art systems + Communicate with our shippers, receivers and transportation partners to ensure smooth pickups and deliveriesWhat you need:+ 1+ year of customer service experience preferred+ Excellent telephone and communication skills+ Outstanding organizational skills and attention to detail+ Hall of Fame work ethic and ability to learn at rapid speed+ Basic computer skills including some knowledge of Microsoft Excel+ Ability to thrive and concentrate in a fast-paced open office environmentTotal Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.If you are unable to apply online due to a disability, contact recruiting ...@tql.com.Job ID:21100388Category:Customer Service/Administrative
Associated topics: associate, call center associate, call center specialist, customer care representative, customer care specialist, customer service specialist, service representative, technical assistant, telephone, telephone service representative