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Entry Level Customer Service Assistant


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Company

Moo Properties

Description

We have developed a team that is passionate about making a statement in the marketing industry with a unique approach. Our company is always growing, with goals of expanding our offices beyond the US.We connect with our clients and provide them with the opportunity to grow through our specialized services and campaigns. We focus in social media, creative advertising, public relations, and content marketing to take your company to the next level.We are looking for an Entry Level Customer Service Assistant to be part of our Customer Service Team. As a Customer Service Assistant, you will answer customer calls and emails daily and help resolve any questions or issues in a professional, expeditious manner while maintaining a positive, courteous approach to internal and external customers.Salary range: $38000 - $48000 per year.Customer Service Representative Responsibilities:Maintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.QualificationsHigh school diploma, general education degree or equivalent.Experience working with customer support.Comfortable using computers.Ability to stay calm when customers are stressed or upset.Additional InformationThis is not a remote jobDisability InsuranceEmployee Assistance ProgramFlexible Schedule
Associated topics: agente de servicio al cliente, call center representative, call center specialist, client, client service, coordinator, customer service representative, customer service specialist, service, service specialist
Posted Date
03/20/2021

Listing ID
76338918
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