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Computer Repair Technician (Entry Level)


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Company

CSAT Solutions

Description

CSAT Solutions has always emphasized that outstanding people are the key to our success. We know that outstanding candidates are looking for challenging career opportunities. If you are a highly motivated individual with an entrepreneurial spirit, CSAT Solutions may have a career for you. We invite you to explore the current opportunities available at CSAT Solutions.

CSAT Solutions is currently seeking qualified candidates to fill the role of a Computer Repair Technician. This position will require the candidate to have some knowledge of computer components and be willing to work overtime.

Role and Responsibilities:

  • Reviews customers complaint to determine details of equipment problems
  • Disassembles machines to examine parts, for wear or defects, using hand or power tools and measuring devices
  • Conducts diagnosis of problems according to customer complaint
  • Advises customer call center concerning equipment operation, maintenance, or requests approval for advanced repair
  • May communicate with or conducts rework to ensure successful and efficient repair of units
  • Repairs laptop or desktop units according to requirements, using hand or power tools and measuring devices
  • Reassembles machines after making repairs or replacing parts
  • Analyzes equipment performance assess equipment functioning
  • Cleans, or adjusts mechanical parts to maintain machines' operating efficiency and to prevent breakdowns or repeat return for repair
  • Inspects units for cosmetic defects and reports findings in traveler
  • Completes repair ticket (traveler)
  • Installs and configures new equipment, including operating software or peripheral equipment as required
  • Reads and researches specifications, such as blueprints, charts, or schematics, to determine machine settings or adjustments
  • Maintains repair parts inventories and places order for any additional parts needed for repairs
  • Reinstalls software programs or adjust settings on existing software to fix machine malfunctions
  • Compares findings with the customer s reported problem and advises customer call center of failures found
  • Runs basic tests (mri and e-test)
  • Learns and uses new processes and procedures for the WUR repair line
  • Other duties as assigned by supervisor and manager

Education, Training and Skills:

  • High School Diploma or Equivalent
  • 1 year of experience assembling /disassembling, testing, trouble shooting and repairing computers
  • Experience using hand power tools required
  • Must be able to speak, read and write English
  • Advanced knowledge of computer hardware
  • Work with close supervision

CSAT Solutions LP is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age or other legally protected status

Posted Date
01/28/2021

Listing ID
76196412
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