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Customer Service Representative 1 (CSR1) - Entry Level (Part-time)

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:Point2Point is recruiting for a part-time worker for our Customer Service Representative role. If you are looking for a new and exciting opportunity, please reach out to us today. Our Customer Service Representative position requires previous experience in an administrative or customer support role.Position Overview:Provide support for one or more departments performing variety of administrative functions. Will be responsible for answering phone calls, scheduling delivery appointments, providing information for clients/callers, updating order management system and other administrative duties as required.Duties:- Answer phone calls and greet guests- Update order management system, routing board & schedule- Provide time window for deliveries- Actioning emails and system notifications- Supporting managers and other personnel- Accepting ownership for accomplishing new and different requests- Exploring opportunities to add value to job accomplishmentsSkills/Qualifications:- High School Diploma- 2+ years of experience- Computer Skills- Proficient in Microsoft Office Suite (Outlook, Excel, PowerPoint, Word)- Administrative Writing Skills- Verbal Communication- Multi-tasking- Problem Solving- Informing OthersPoint2Point is a local, family-owned and operated last-mile logistics company based out of Houston, Texas specializing in the safe and excellent transportation and delivery of home and durable goods, both new and used. If you own it, we will move it, and if you sell it, we will deliver it. We have been in business for over 25 years, and we are committed to growing our business for the next generation. From owners to employees, our team shares over 150 years combined professional household goods transportation and last mile logistics knowledge and experience. Making us experts at what we do!
Associated topics: agent, answer, call center, call center representative, client service, customer service, phone, rep, service agent, service specialist
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