Post Classifieds

Intern, Intelligent Suite Customer Success

Upload Resume (optional)

By clicking this button,
you agree to the terms of use




SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. Thats why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because its the best-run businesses that make the world run better and improve peoples lives.
- Contract Duration: 6 months
- Contract Hours: 40 hours/week
- Anticipated Start Date: February 1, 2021
- Office Location: New York Hudson Yards
The goals of the Customer First Intelligent Suite Team are to drive renewals, adoption, expansion/upsells, and customer references. The focus of this internship will be to learn about the different core dimensions of what it means to build a Customer Success organization. The intern will be able to develop knowledge and capabilities in the following areas: SAP S/4 HANA Cloud, Hana Enterprise Cloud, and Digital Supply Chain Solutions, as well as Customer Relationship Management, Operations, Team Enablement, and Audience Engagement.
In this role, the intern will support our Global Customer Engagement Executives (CEEs) to build best-in-class customer experiences, with a focus on one of the six areas listed below.
**Specific available roles may include (but are not limited to)**:
- CEE Enablement: enable Intelligent Suite CEE team with appropriate levels of knowledge to do their job, including understanding solutions and specific tools and processes; coordinate enablement sessions with CEEs and presenters and help with moderation; may also update chatbot Q&A, intranet sites, and other internal resources
- Communications: responsible for internal solution area, regional, and market unit email and All Hands communications
- Virtual Event Logistics: manage around 100 Global Virtual Events covering around 8 different solution areas and 4 ends to end processes
- Business Insights and Analytics: support development, measurement, and tracking of business insights used in customer adoption and business development
- Content: maintain community sites, web properties, customer communication assets
- Value Realization/Solution Adoption: support development of strategies and playbooks to help CEEs drive solution adoption within their customer base, as well as tools and knowledge to help customers within a value realization framework
**Key deliverables will initially relate to**:
- Customer Tracking
- Customer Relationship Management
- Customer Insight Harvesting
- Communications
- Customer Engagement Meeting Asset Creation (PPT)
Posted Date

Listing ID
Upload Resume (optional)

By clicking this button,
you agree to the terms of use

Related The Summa Jobs Listings

Log In

or Create an account

Employers & Housing Providers

Employers can list job opportunities for students

Post a Job

Housing Providers can list available housing

Post Housing

Log In

Forgot your password?

Your new password has been sent to your email!

Logout Successful!

Please Select Your College/University:

You just missed it! This listing has been filled.

Post your own housing listing on Uloop and have students reach out to you!

Upload An Image

Please select an image to upload
Note: must be in .png, .gif or .jpg format
Provide URL where image can be downloaded
Note: must be in .png, .gif or .jpg format